Comments on: Anti-spam company gets hit with $11.7 million damages http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html Email marketing Sun, 06 Jul 2008 20:55:51 +0000 http://wordpress.org/?v=2.1.3 By: Mila http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-47 Mila Mon, 18 Sep 2006 23:15:22 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-47 There's been much debate on whether SpamHaus is a legitimate anti-spam organization or if they're a company that blacklists businesses who do not spam their customers. SpamHaus may in fact be innocent, but they refused to testify. Unfortunately, we won't know whether e360insight is an actual spammer, and now SpamHaus may end up having to pay $11 million. There’s been much debate on whether SpamHaus is a legitimate anti-spam organization or if they’re a company that blacklists businesses who do not spam their customers. SpamHaus may in fact be innocent, but they refused to testify. Unfortunately, we won’t know whether e360insight is an actual spammer, and now SpamHaus may end up having to pay $11 million.

]]> By: Simon http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-59 Simon Thu, 21 Sep 2006 01:01:45 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-59 Mila, I firmly believe that SpamHaus people are good guys. It is not that easy to get a SBL (spamhaus blacklist entry) with SpamHaus, and if you do it is a clear indication that you are doing something wrong, and need to fix your problems. I sincerely hope that the $11M fine will not be enforceable and even if it would, I doubt that 360insight would ever get their money (SpamHaus is a non-profit organization). Regards, Simon Grabowski Mila,

I firmly believe that SpamHaus people are good guys.

It is not that easy to get a SBL (spamhaus blacklist entry)
with SpamHaus, and if you do it is a clear indication that
you are doing something wrong, and need to fix your
problems.

I sincerely hope that the $11M fine will not be enforceable
and even if it would, I doubt that 360insight would ever
get their money (SpamHaus is a non-profit organization).

Regards,

Simon Grabowski

]]> By: Stuart http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-69 Stuart Sat, 23 Sep 2006 08:47:52 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-69 I recently realized that my domain was actually blacklisted by SpamHaus, and I'm sure that I don't send spam. The main issue I feel is that through hijacking of emails, a lot of problems can occur for the unsuspecting email marketer. Simon, perhaps you are in a position to educate new email marketers on spam filters and blacklisting and unlisting as well. :) I recently realized that my domain was actually blacklisted by SpamHaus, and I’m sure that I don’t send spam. The main issue I feel is that through hijacking of emails, a lot of problems can occur for the unsuspecting email marketer. Simon, perhaps you are in a position to educate new email marketers on spam filters and blacklisting and unlisting as well. :)

]]> By: simon http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-70 simon Sat, 23 Sep 2006 22:58:48 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-70 Stuart, SpamHaus doesn't really block domain names, but IP addresses (although domain names are often mentioned in the SBL listing). You say that you "don't send spam". Spam is in the eye of beholder. The whitest of white hats in email marketing may still gather spam complaints because, for instance, someone forgot that they subscribed a year ago. As for delisting with SpamHaus, unless there's a bigger problem it should be relatively easy to do that <a href="http://www.spamhaus.org/lookup.lasso" rel="nofollow">via this page</a>. When email marketers use a service such as GetResponse all deliverability matters, spam filters etc. are handled behind the curtains. This is what we do, so that you guys can actually focus on your business. :-) Stuart,

SpamHaus doesn’t really block domain names, but IP addresses (although domain names are often mentioned in the SBL listing). You say that you “don’t send spam”. Spam is in the eye of beholder. The whitest of white hats in email marketing may still gather spam complaints because, for instance, someone forgot that they subscribed a year ago.

As for delisting with SpamHaus, unless there’s a bigger problem it should be relatively easy to do that via this page.

When email marketers use a service such as GetResponse all deliverability matters, spam filters etc. are handled behind the curtains. This is what we do, so that you guys can actually focus on your business. :-)

]]> By: Henry http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-167 Henry Tue, 10 Oct 2006 20:43:11 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-167 I will love to state that this court judgement is highly controversial in the sence that for a proper judgement to be passed in the first place the legal suit itself ought to have be sitted in the uk. So maybe we should wait and see what happens next. I will love to state that this court judgement is highly controversial in the sence that for a proper judgement to be passed in the first place the legal suit itself ought to have be sitted in the uk. So maybe we should wait and see what happens next.

]]> By: Internet Marketing Singapore http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-16591 Internet Marketing Singapore Sat, 28 Jul 2007 17:31:59 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-16591 Glad to know Getresponse is on top of issues with SpamHaus. Glad to know Getresponse is on top of issues with SpamHaus.

]]> By: Victor http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-18044 Victor Wed, 03 Oct 2007 10:46:21 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-18044 I must say that SpamHaus had to pay a large amount, it dose'nt matter now whether they are innocent or not. And one more thing that I would like to mention here is that if an Anti-Spam company has to pay so much amount, then what idea will the normal users will get from it? May be that there is no solution to the Spammers and their bulky annoying spam messages. But this is not right. There are certainly some useful websites available which may help us in terms of getting aware of the spams as well as Anti-Spamming Solutions. Such as this <a href="http://www.anti-spam-info.com" title="Spam Filtering" rel="nofollow">Anti-Spam, Anti-Spam Solutions, Spam, Spam-Filtering, Comment Spam, </a> Website I must say that SpamHaus had to pay a large amount, it dose’nt matter now whether they are innocent or not. And one more thing that I would like to mention here is that if an Anti-Spam company has to pay so much amount, then what idea will the normal users will get from it? May be that there is no solution to the Spammers and their bulky annoying spam messages. But this is not right. There are certainly some useful websites available which may help us in terms of getting aware of the spams as well as Anti-Spamming Solutions. Such as this Anti-Spam, Anti-Spam Solutions, Spam, Spam-Filtering, Comment Spam, Website

]]> By: Alex Newell http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-20520 Alex Newell Fri, 15 Feb 2008 10:46:55 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-20520 Simon, you say, "Spam is in the eye of beholder" and I disagree totally. It is in the eye of the beholder whether they want to read your email that they have subscribed to but it is not a matter of opinion whether they subscribed and confirmed! I hope you are keeping records of I.P. numbers and times to defend your customers against wrong headed accusations! Like a lot of people I used to have an AOL account even though I am in the UK and I used to quite happily press the "Spam" button instead of the "Delete" button! AOL customers have no clue what spam means-they are not making a spam complaint they are just clearing their inbox! Spam is "unsolicited" and everything I have ever sent is from double optin accounts and simply cannot be spam. I had a complaint at my help desk a few days ago about one of my newsletters being "spam", the lady concerned had signed up for it the day previously! It is in the eye of the beholder whether they want to read your email or unsubscribe and that is fine but Spamhaus and other self appointed "authorities" are contributing to an atmosphere of fear amongst legitimate Internet Marketers. I am not a techie but I cannot understand why Microsoft, Cisco and others cannot find a technical solution to spam. Spam Assassin is a joke-it gives a Spam score to innocent emails and yet the spammers get through. The spammers don't seem to have email delivery problems; we do! The absurdity of an illinois court making International judgements does not matter but frankly I would be glad to see Spamhaus fined. Whatever happened to the right of free speech? And whatever happened to simple logic; if you subscribed it simply ain't spam! Phew! That feels better :-) Alex Simon, you say, “Spam is in the eye of beholder” and I disagree totally.

It is in the eye of the beholder whether they want to read your email that they have subscribed to but it is not a matter of opinion whether they subscribed and confirmed! I hope you are keeping records of I.P. numbers and times to defend your customers against wrong headed accusations!

Like a lot of people I used to have an AOL account even though I am in the UK and I used to quite happily press the “Spam” button instead of the “Delete” button! AOL customers have no clue what spam means-they are not making a spam complaint they are just clearing their inbox!

Spam is “unsolicited” and everything I have ever sent is from double optin accounts and simply cannot be spam.

I had a complaint at my help desk a few days ago about one of my newsletters being “spam”, the lady concerned had signed up for it the day previously!

It is in the eye of the beholder whether they want to read your email or unsubscribe and that is fine but Spamhaus and other self appointed “authorities” are contributing to an atmosphere of fear amongst legitimate Internet Marketers.

I am not a techie but I cannot understand why Microsoft, Cisco and others cannot find a technical solution to spam. Spam Assassin is a joke-it gives a Spam score to innocent emails and yet the spammers get through.

The spammers don’t seem to have email delivery problems; we do!

The absurdity of an illinois court making International judgements does not matter but frankly I would be glad to see Spamhaus fined.

Whatever happened to the right of free speech?

And whatever happened to simple logic; if you subscribed it simply ain’t spam!

Phew!

That feels better

:-)

Alex

]]> By: Web Hosting Singapore http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-20729 Web Hosting Singapore Wed, 27 Feb 2008 18:16:18 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-20729 wow, thats a huge amount, i wonder if spamhaus can bear the amount.. wow, thats a huge amount, i wonder if spamhaus can bear the amount..

]]> By: Alan Crane http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-21679 Alan Crane Thu, 24 Apr 2008 22:54:52 +0000 http://blog.getresponse.com/anti-spam-company-gets-hit-with-117-million-damages.html#comment-21679 I hope Gmail is not using Spamhaus ! They certainly do a good job at filtering Spams. So whats the outcome of this ? Is spamhaus still in business? I hope Gmail is not using Spamhaus ! They certainly do a good job at filtering Spams. So whats the outcome of this ? Is spamhaus still in business?

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