Jim Ducharme is the Community Director with GetResponse. He's a veteran broadcaster and editor, having launched such brands as PC World Canada and The eMail Guide as editor. As GetResponse Community Manager, he’s both brand ambassador and customer advocate. His traditional and new media experience provide him a unique perspective and insight regarding integrated email and multi-channel marketing. Jim’s a story teller who’s well known for his ability to use analogies to put things in a familiar frame of reference. You'll find Jim writing for numerous blogs and speaking at events around the world. You can follow Jim on Twitter @hugeheadca.