Email, RSS or both?

Like most marketers, I am constantly trying to listen to the experts and absorb their opinions and advice. Nowadays, most leading blog authors have adopted email marketing and offer readers the opportunity to sign up for email updates using web forms. Does this mean they’ve replaced RSS with emails? It doesn’t, as they all still provide this option.




So what’s the sense in offering both RSS and Email Signup?


Let’s look a little deeper at RSS and what it provides.


  • The first, and most obvious positive about RSS, is that it doesn’t have to battle with inboxes. Any email platform worth its salt has a separate RSS feed area which pulls new feeds in according to reader preferences.


  • It’s automatic. You don’t have to set up the content, manage a list of subscribers, or take time to send the feed to your readers.


  • It’s 100% permission based. You can be guaranteed that you’re not going to get any complaints or deliverability issues, as this is a by-request-only communication method.


But I will stop there at a vital word in the last paragraph. Communication. RSS is a one-way communication method. You just can’t hit the reply button.



So what is RSS missing?



  • Frequency

As a blogger you may not write 100% relevant posts every time. Maybe you’ll mention a loved one’s birthday or blog about a vacation you recently took. Although it tells people more about you, you may think it doesn’t warrant its own email update. Many of our customers send 2, 3, or even 4 posts together in the same email message, as they believe their subscribers don’t want a lot of updates in one week.



  • Personalization

A tried and true way to engage more with your readers. As mentioned, RSS is automated and a WYSIWYG method. The blog post is the message. But Email Marketing lets personalize each message to ensure your subscriber feels appreciated and that the info is relevant to them.  You may recall the GetResponse study that showed emails with personalized subjects averaged 26% higher open rates and over 130% higher CTRs than emails without personalized subject lines. Personalization works.



  • Affiliate Marketing

This may seem a funny addition to an RSS discussion, however, bloggers are now more than ever involved in Affiliate Marketing. Once again, Email lets you  continue the promotion of your adverts or products beyond your blog pages.



  • Engagement

This is something that all marketers should be aware of and constantly looking to improve. The easier you make it for your readers, fans, subscribers, and customers to talk to you, the better you’ll understand their needs and provide a better product or service. You can’t reply to an RSS feed. You can click on a link to an email or social page, however that might be one too many steps for your readers.



  • Segmentation

This is simple, you can segment emails based on the data you’ve collected, and optimize your communication to particular groups of subscribers. You can’t do that with RSS.

 

 

  • Sales opportunities

If you market products or services on your blog, email updates give you more sales opportunities, provided you know how to use them effectively. If repetition is the key to closing sales, email is a proven tool while RSS can’t do that.

 


So is there any sense in offering both RSS and Email Sign up?


There will always be space for both RSS and Email as ways to “talk” to your audiences, and providing options is always a good thing. However, as marketing moves further away from talking and more into engaging, email offers more control and tools – so you can give more interesting content to your subscribers.


Finally, there is the fundamental limitation of offline content. After all, communication is not always about what you’ve published online, and this is what RSS, in particular, can’t handle. But of course, it can be complimentary to email, allowing you to offer subscribers more ways of dialoguing with you.


If you have any interesting experience to share involving RSS and email, do let us know!

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  • April

    Interesting article. Do you think offering RSS and an email sign up form will take away from your list? If people see the RSS, do you think it will deter them from subscribing to your newsletter?

  • http://www.getresponse.com Mick

    @April

    Hi April. It’s a good question, and one of the main reasons that drove me to create this post. I think you have to give your readers the option. As much as we would like to, we can not predict the way people want to listen. Give them the options, but inform them of how the newsletter differs in your sign up area. If you prefer them to receive email, you have to sell the benefits to them.

  • http://www.econolegal.blogspot.com Ernesto Marrero

    Is a good article,but I need read something about how to use a list of twenty thousand e-mail list and be part of my customer list. What can I do to qualified by interest the have etc…

  • Jack

    @Ernesto
    Hi Ernesto, you could compose a newsletter with different pitches and links to relevant articles. The clicks on any of these links will show you their interest.

  • http://www.cousinsusa.com/ Aaron

    I find you almost just have to do both. If you don’t grab them with your RSS feed then the email is needed

  • Bobby Shahzad

    Hi,

    I was working for a client on GetResponse account and one of things he needed was the ability to send out Blog Broadcast to his list. That means hist list should get notification every time a blog update happens. I assume that is possible through Blog RSS integration with emailing system. I am not sure if that facility is yet available in GetResponse. I think this will be a great feature to have.

    Bobby

  • argel tiburcio

    Does GetResponse have RSS-to-Email newsletter campaigns?

  • HannaAndrzejewska

    Hi Argel

    off course it does :) It’s been available in GR for quite a while, all you need to do is enable it in your campaign settings>profile settings.

  • sk722

    When you enter your RSS information, how does it work? Does it pull the newest blog posted into an email and send it out to your lists?

  • HannaAndrzejewska

    Hello there,

    right now the function is automated and it sends out notification every time you post something on your blog. But I also have a great news: the function will undergo a revamp and will become much more customizable very soon.

  • sk722

    Sorry for the delay in response, but this is great news! Any idea when? I think its very difficult to send a professional and personal message when we have no control over this.

    This is something that will greatly help the customers of Get Response!

  • HannaAndrzejewska

    Hello,

    I can’t tell you exactly when as the new RSS to Email is still in the testing phase (stay tuned as it’s coming really soon). However, once available it will feature much more customization and edition options to make it the perfect tool for all kinds of newsletter updates.

  • Dan

    I would like the RSS notification to contain the entire blog post, not just a sentence “I just made a new blog post” and the link; that appears quite amateurish. Why not have GetResponse send the entire post in the email notification to subscribers?

  • Karolina_Stefanowicz

    Hi Dan, we’re actually working on a brand new and very flexible RSS to email feature that will give you a lot more options – so stay tuned!

  • http://www.facebook.com/people/Dmitrij-Motley/100001169071510 Dmitrij Motley

    Hello, I try to setup the RSS-to-Email feature, but can’t find a possibility to choose a frequency of sending RSS-emails. I tend to post 3 articles per day and want to send excerpts of all of them in same email ones a day in a scheduled time automatically. Is it possible? I can’t find out how to do that.

  • Karolina_Stefanowicz

    Hi Dmitrij, What we have now is a very basic functionality which sends out an email whenever a post is published, however, we’re working on a more customisable and advanced RSS-to-Email feature where you’ll not only be able to choose the frequency but also the posts you want to include. Stay tuned for more news – we’ll let you know when it’s ready.

  • http://www.facebook.com/people/Dmitrij-Motley/100001169071510 Dmitrij Motley

    Hi Karolina, thanks for reply. Hope, you add this functionality soon.

  • http://www.facebook.com/fallensebastian Allen Sebastian

    i have set my RSS to email’s Frequency weekly once. so what will happen if i don’t create any latest blogs? the newsletter will be sent to the subscribers with same last week content or nothing will be sent as there are no latest blogs posted?

  • Karolina Kurcwald

    Hi Allen, if there are no new posts, nothing will be sent that week.