Comments on: Weekend Support - New Level of Customer Service in the Email Marketing Industry http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html Email marketing Sun, 06 Jul 2008 20:55:35 +0000 http://wordpress.org/?v=2.1.3 By: marlon sanders http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-262 marlon sanders Sat, 21 Oct 2006 10:58:39 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-262 Hi Simon, Just wanted folks to know I've used your service for years and you've always given us top notch support. The weekend support is a GREAT idea! Marlon Hi Simon,

Just wanted folks to know I’ve used your service for years and you’ve always given us top notch support. The weekend support is a GREAT idea!

Marlon

]]> By: Maria Moser http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-276 Maria Moser Mon, 23 Oct 2006 09:35:14 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-276 Simon, I wanted to salute you and your team on incredible service that you have. I have called your support in the past and the representative was very helpful. I have also used your live chat recently and again -- no problem. It's great that you are extending your phone support over the weekend. Kudos! Maria Moser Profitable Ventures LLC Simon,

I wanted to salute you and your team on incredible service that you have. I have called your support in the past and the representative was very helpful. I have also used your live chat recently and again — no problem. It’s great that you are extending your phone support over the weekend. Kudos!

Maria Moser
Profitable Ventures LLC

]]> By: Agata Szulc http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-293 Agata Szulc Tue, 24 Oct 2006 19:29:32 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-293 Dear Maria and Marlon, Thank you so much for all these kind words, we really appreciate it. At GetResponse, we are always there for you, happy to assist you with all the questions you may have. Once again, thank you for your feedback. Best Regards, Agata Szulc Marketing Department GetResponse.com Dear Maria and Marlon,

Thank you so much for all these kind words, we really appreciate it.

At GetResponse, we are always there for you, happy to assist you
with all the questions you may have.

Once again, thank you for your feedback.

Best Regards,

Agata Szulc
Marketing Department
GetResponse.com

]]> By: Troy Shepherd http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-294 Troy Shepherd Tue, 24 Oct 2006 21:27:48 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-294 Dear GetResponse, Great job you're doing. Extended hours until 8 pm and phone weekend support are both great ideas, as I think that a lot of your customers are entrepreneurs who need that extra freedom to be able to call in after regular business hours. Nice work. I have always been happy to recommend GetResponse to anyone I work with and these recent improvements further solidify my satisfaction with your service. Best regards, Troy Shepherd CEO Decisive Marketing Results DMR Limited Dear GetResponse,

Great job you’re doing. Extended hours until 8 pm and
phone weekend support are both great ideas, as I think
that a lot of your customers are entrepreneurs who need
that extra freedom to be able to call in after regular
business hours.

Nice work. I have always been happy to recommend
GetResponse to anyone I work with and these recent
improvements further solidify my satisfaction with your
service.

Best regards,

Troy Shepherd
CEO
Decisive Marketing Results
DMR Limited

]]> By: Mark Dunley http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-300 Mark Dunley Wed, 25 Oct 2006 12:31:29 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-300 Excellent idea! I've been using getresponse for over 2 years and I love how it's been helping my business. The weekend support is a great addition. Kudos! Excellent idea! I’ve been using getresponse for over 2 years and I love how it’s been helping my business. The weekend support is a great addition. Kudos!

]]> By: Steve Lee http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-340 Steve Lee Fri, 27 Oct 2006 23:19:14 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-340 I recently started writing for associatedcontent and they are trying to grow their business channel. I wrote <a href="http://www.associatedcontent.com/article/75321/myspace_and_google_searching_for_adherents.html" rel="nofollow">MySpace and Google Searching For Adherents</a> Would you like me to write about getresponse? Sincerely, Steve Lee I recently started writing for associatedcontent and they are trying to grow their business channel. I wrote MySpace and Google Searching For Adherents

Would you like me to write about getresponse?
Sincerely,
Steve Lee

]]> By: Liz Barton http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-10438 Liz Barton Wed, 28 Mar 2007 11:35:51 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-10438 it is necessary that to attract more web traffic in the internet marketing.and web designer has to take the time that you would have spent on your text part and use it to test better subject lines.Our key indicator of text part usage is people who clicked a link within a text part of a campaign.similar.... it is necessary that to attract more web traffic in the internet marketing.and web designer has to take the time that you would have spent on your text part and use it to test better subject lines.Our key indicator of text part usage is people who clicked a link within a text part of a campaign.similar….

]]> By: Internet Marketing Singapore http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-16593 Internet Marketing Singapore Sat, 28 Jul 2007 17:45:16 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-16593 I've been using GetResponse for almost a year now and I must say GetResponse is the best Autoresponder service I've ever came across. Keep it up!. :-) Regards, Edmund Ng CEO, President www.Internet-Empire.com I’ve been using GetResponse for almost a year now and I must say GetResponse is the best Autoresponder service I’ve ever came across. Keep it up!. :-)

Regards,
Edmund Ng
CEO, President
www.Internet-Empire.com

]]> By: Howard White http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-23885 Howard White Thu, 05 Jun 2008 11:37:16 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-23885 Being in a similar business of live chat services i must say that the idea of weekend support is very good but as u guys are already doing it i want to ask you that how does weekend support translate to extra benefits to your company. Waiting for a quick reply thanks in advance Howard Being in a similar business of live chat services i must say that the idea of weekend support is very good but as u guys are already doing it i want to ask you that how does weekend support translate to extra benefits to your company. Waiting for a quick reply

thanks in advance
Howard

]]> By: debbi http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-24708 debbi Tue, 01 Jul 2008 21:59:17 +0000 http://blog.getresponse.com/weekend-support-new-level-of-customer-service-in-the-email-marketing-industry.html#comment-24708 Hi Howard, Customer service is key with GetResponse and this is just another way we can be more accessible to our customers. If it's Saturday mornng and you're preparing a mailing, who wants to wait until Monday to get an answer to a question? Debbi Bressler Hi Howard,

Customer service is key with GetResponse and this is just another way we can be more accessible to our customers.

If it’s Saturday mornng and you’re preparing a mailing, who wants to wait until Monday to get an answer to a question?

Debbi Bressler

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