Back from ad:tech New York


Myself and the GetResponse team are back at HQ, and I wanted to take out a little time between connecting with all the great new people we met to let you know how it went for us.

As our biggest exhibition event yet, GetResponse had no less than 11 people on the ground in NYC. The team had a busy schedule of client meetings and last-minute booth preparations in the days leading up to the event.

From the field in NYC

From these client meetings, we picked up some great insight, including some fantastic responses when we told people about new features such as segmentation and email-to-speech.

We also talked about the headaches and frustrations that email marketers are facing right now, such as lead generation that’s not up to par, and technical issues when trying to automate their marketing.

Rest assured, we will cover lead generation and automation in the coming months, so watch your inbox and this blog for that.


As Ad-Tech started, it was all hands on deck at the GetResponse booth. With over 100 new contacts within the first 3 hours, you get the picture.

Visitors to the booth included Jeff Ginsberg of The Email Guide, who interviewed our CEO, Simon Grabowski.

Our GetResponse360 product was a big hit, as it caters to the needs of email senders who require advanced deliverability assistance, among many other things. GetResponse360, which officially launched at the event, offers a mixture of features and consulting to keep on top of the e-mail marketing game in the 2.0 era. We are really excited about it.

The booth had some great things to offer ad:tech attendees such as a free email audit, our very own slot machine, and even a chance to win a TV.

The TV was finally won by …. You can see the video of the lucky winner right here.

Overall, the event was a great success for GetResponse! We look forward to it being even better next year.

For more photos, visit our Facebook page.

In the meantime, you can meet the team at AffCon2010 in Miami, or the MarketingSherpa Email Summit in January.

More info on these great events to follow soon.

Until next time,

Mick and the GetResponse Team.

  • Gilberto Bello

    when is the chat help available?
    I get home late in the afternoon and and work on the internet at night and on weekends. Is the the help desk available? I am new to this but it seems to me that assistance is very scarce.

    What Hrs is the help desk available?
    “‘ ” live chat?

  • Karolina Stefanowicz

    Hi Gilberto,
    Our help desk is available Monday to Friday: 8 AM – 8 PM EST and Saturday: 9 AM – 5 PM EST on the following number: 1-877-362-4547
    Same for live chat – and if no-one’s available, you can still leave a message and it will be read and responded to.
    Hope this helps.