The GetResponse team prides itself on providing the most responsive and best quality customer support in the business. We have a multitude of options for connecting with us, including email, live chat and phone as well as Facebook and Twitter.
For some time now we’ve also offered support via an online forum. However, in the interests of maintaining our high levels of service, we’ve made the decision to take the customer support forum down so we can focus on the more active channels.
The truth is that the support forum wasn’t being used as much as our other support channels and we felt it was best for all if we targeted our efforts at those channels which seem to be preferred by our community.
This doesn’t mean we are abandoning the idea of a community forum altogether. It just means for now, we are going to concentrate on the channels with are most popular with our customers.
It’s important that we are here for you when you need help and that’s something we are committed to via multiple channels.
For technical support, payments and anything related to your GetResponse subscription, you can reach us via live chat, email or phone here.
If you want to ask us anything, share a suggestion or story, or simply keep up with what’s going on at GetResponse, you can also contact us via the following social channels:
… and of course our blog.
If you have any questions or comments, please share them here!